Depending on your interaction with Luqzena™, we may collect contact details, billing and shipping information, order history, communications, device information, and shopping activity needed to operate the store.

Information may come directly from you when you order or contact us, automatically through store technology, or from service providers involved in payments, delivery, and customer support.

We use information to process and deliver orders, provide support, maintain our store, prevent fraud, meet legal duties, and communicate with you where permitted.

Our store and service providers may use cookies and similar tools for cart functions, preferences, analytics, and other purposes described in this policy.

Information may be shared with Shopify and providers that support checkout, payment, fulfillment, shipping, analytics, and customer service, as needed to provide those services.

Privacy laws may define certain advertising disclosures as a sale or sharing. Where applicable, you may request available choices by contacting service@luqzena.com.

Our online store uses Shopify, which processes information to provide the storefront and checkout. Shopify’s own privacy terms may also apply to its services.

We retain information for as long as reasonably necessary for orders, support, accounting, legal compliance, dispute resolution, and legitimate business purposes.

Depending on where you live, you may have rights to request access, correction, deletion, or information about our handling of your personal data, subject to applicable exceptions.

Email service@luqzena.com with the subject “Privacy Request” and describe your request. We may need to verify your identity before acting on it.

If you receive promotional emails from us, you may use the unsubscribe option or contact us to change your communication preferences.

We use reasonable technical and organizational measures to protect information, but no internet transmission or storage method is completely secure.

Our store is not directed to children. If you believe a child has provided personal information, contact us so we can review the matter.

Because Luqzena™ and its service providers may operate in different countries, information may be processed outside your location, subject to applicable protections.

Third-party sites and services have their own privacy practices. Review their policies when you choose to interact with them.

We may update this Privacy Policy to reflect changes in the store, our practices, or applicable requirements. The current version will be posted here.