Terms of Use
These Terms of Use explain the rules for accessing and using luqzena.com, including browsing content, creating an account, and communicating with us.
Last updated: October 8, 2026
Website Operator
Luqzena™ and luqzena.com are operated by Shenzhen Yixinda E-commerce Co., Ltd.
Acceptance of These Terms
By accessing or using the website, you agree to these Terms of Use. Purchases are also governed by our Terms and Conditions and relevant store policies.
Eligibility
You must be legally able to enter into a purchase agreement in your jurisdiction. To make a purchase independently, you must be at least 18 years old.
Permitted Website Use
You may use this site for lawful personal shopping, order-related activity, and customer support.
Prohibited Uses
Do not misuse the website, submit false information, interfere with its operation, infringe others’ rights, or engage in unlawful activity.
Intellectual Property
The site content, branding, images, and design are protected by applicable intellectual-property laws. Permission is required for unauthorized commercial use.
Accounts & Information Accuracy
If account features are available, keep your credentials secure and provide accurate, current information when placing an order.
Customer Reviews & Content
If you submit reviews or other content, ensure it is truthful, lawful, and does not infringe another person’s rights. We may moderate submissions under applicable law.
Product Information
We aim to describe perfumes and fragrance products accurately. Product presentation, fragrance experience, and packaging can vary; contact us about a material discrepancy.
Informational Content
Website information is provided for general product and shopping purposes and should be read with the specific product label and directions.
Third-Party Services & Links
Payment, shipping, analytics, or other services may be provided by third parties under their own applicable terms and policies.
Website Availability
We may update or maintain the site from time to time. Continuous or error-free access cannot be guaranteed.
Website Security
Do not attempt unauthorized access, introduce malicious code, or interfere with the security of this website.
Purchase Policies
Purchases may also be subject to our Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment & Security page.
Disclaimers & Liability
To the extent permitted by applicable law, the site is provided subject to the terms stated here, without limiting rights that cannot be excluded.
Applicable Law & Disputes
Applicable mandatory consumer protections remain in effect. Contact us first if you have a concern about your use of the website.
Updates to These Terms
We may revise these terms as our site or services change. The version displayed on the website applies from its stated update date.
Business Information
- Brand Name
- Luqzena™
- Legal Company Name
- Shenzhen Yixinda E-commerce Co., Ltd.
- Owner
- Huang Huimei
- Website
- luqzena.com
- Business Address
- Room 1259B, Yingfeng Center, No. 19 Haitian 2nd Road, Binhai Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China
- Customer Support Email
- service@luqzena.com
- Customer Support Phone
- +86 15794911564
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily