𝚃𝚎𝚛𝚖𝚜 𝚘𝚏 𝚄𝚜𝚎

Terms of Use | Luqzena™
Luqzena™ · Customer Care

Terms of Use

These Terms of Use explain the rules for accessing and using luqzena.com, including browsing content, creating an account, and communicating with us.

Last updated: October 8, 2026

Website RulesUse the site responsibly
Product DetailsReview each product listing
SupportContact us with questions
Section 01

Website Operator

Luqzena™ and luqzena.com are operated by Shenzhen Yixinda E-commerce Co., Ltd.

Section 02

Acceptance of These Terms

By accessing or using the website, you agree to these Terms of Use. Purchases are also governed by our Terms and Conditions and relevant store policies.

Section 03

Eligibility

You must be legally able to enter into a purchase agreement in your jurisdiction. To make a purchase independently, you must be at least 18 years old.

Section 04

Permitted Website Use

You may use this site for lawful personal shopping, order-related activity, and customer support.

Section 05

Prohibited Uses

Do not misuse the website, submit false information, interfere with its operation, infringe others’ rights, or engage in unlawful activity.

Section 06

Intellectual Property

The site content, branding, images, and design are protected by applicable intellectual-property laws. Permission is required for unauthorized commercial use.

Section 07

Accounts & Information Accuracy

If account features are available, keep your credentials secure and provide accurate, current information when placing an order.

Section 08

Customer Reviews & Content

If you submit reviews or other content, ensure it is truthful, lawful, and does not infringe another person’s rights. We may moderate submissions under applicable law.

Section 09

Product Information

We aim to describe perfumes and fragrance products accurately. Product presentation, fragrance experience, and packaging can vary; contact us about a material discrepancy.

Section 10

Informational Content

Website information is provided for general product and shopping purposes and should be read with the specific product label and directions.

Section 11

Third-Party Services & Links

Payment, shipping, analytics, or other services may be provided by third parties under their own applicable terms and policies.

Section 12

Website Availability

We may update or maintain the site from time to time. Continuous or error-free access cannot be guaranteed.

Section 13

Website Security

Do not attempt unauthorized access, introduce malicious code, or interfere with the security of this website.

Section 14

Purchase Policies

Purchases may also be subject to our Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment & Security page.

Section 15

Disclaimers & Liability

To the extent permitted by applicable law, the site is provided subject to the terms stated here, without limiting rights that cannot be excluded.

Section 16

Applicable Law & Disputes

Applicable mandatory consumer protections remain in effect. Contact us first if you have a concern about your use of the website.

Section 17

Updates to These Terms

We may revise these terms as our site or services change. The version displayed on the website applies from its stated update date.

Company Details

Business Information

Brand Name
Luqzena™
Legal Company Name
Shenzhen Yixinda E-commerce Co., Ltd.
Owner
Huang Huimei
Website
luqzena.com
Business Address
Room 1259B, Yingfeng Center, No. 19 Haitian 2nd Road, Binhai Community, Yuehai Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Customer Support Email
service@luqzena.com
Customer Support Phone
+86 15794911564
Customer Service Hours
8:00 AM – 10:00 PM Daily